Educause 2008: Optimizing IT for Optimal Value

Optimizing IT for Optimal Value

* Fred Brittain, U Maine, Farmington

* Nicole Broyles, Director, IT Business Services, University of Houston
* Diane M. Dagefoerde, Director of Technology, Arts & Sciences, The Ohio State University
* Veronica Longenecker, Director of Computing and Support Services, Millersville University of Pennsylvania
* MaryBeth Stuenkel, Manager of Groupware Services, University of Michigan-Ann Arbor


We already do IT governance.

Desires -- cut costs; more, better, faster; unfunded mandate

Governance: process; roles, responsibilities, inputs and outputs
--outputs: a.) what IT should work on; b.) how IT should do it
-- budget the thing that links them

3 ITG Models:
Locally (decentralized)
Local/Central Collaboration (hybrid or federated)
Centrally (centralized)

V: Talking about a cycle where IT needs were met in a decentralized level, then taken back to central, and now the faculty are taking it back themselves (using google docs, etc.)

MB: in central IT--itself decentralized--schools work in their own interest, distributed decision making; Novell and AD; units ran Exchange -- didn't need to do so, asked central IT to take over
--centralized provision but collaborative governance
--now looking at shared desktop image

ITG Maturity Model
Nonexistent
Initial
Repeatable
Defined
Managed
Optimized

There is a relationship btw the innovation life cycle and the ITG maturity model.

D: Ohio State governance grew out of PS governance; picked desktop standards and bundled with vendor (computer hardware strategic plan)

{might be interesting to speak with her}

{it would be so helpful if they would depict their org charts while they were talking -- I guess those are the slides that they skipped over, but it is still annoying}

There was cultural resistance to rolling out governance for all projects and then all executive leadership left. But with new leadership, efforts to try again.


{ok, I'm outta here}